donation
To request Mental Health
Services or to access Mental
Health Crisis Services Call:
1-800-375-4357

Consumer Rights

WHO DO YOU CALL?

To report a violation of CONSUMER RIGHTS, contact one of the following:

Debbie Moses, Consumer Rights Officer
West Texas Centers
319 Runnels Street
Big Spring, TX  79720
(432) 264-3246

Disability Rights
7800 Shoal Creek Blvd, Suite 171-E
Austin, TX  78757
1-800-880-4456

Behavioral Health Ombudsman
HHSC – Office of the Ombudsman
P.O. Box 13247  MC H-700
Austin, TX  78711-3247
1-800-252-8154
TDD:  1-800-538-4870

 

To report an allegation of ABUSE or NEGLECT of a consumer, contact the:

T.D.F.P.S. ABUSE HOTLINE IMMEDIATELY
1-800-647-7418
TX Dept. of Family and Protective Services (T.D.F.P.S.)
P.O. Box 149030
Austin, TX  78714-9030

 

To report an allegation of illegal, unprofessional, or unethical conduct by a professional, contact the appropriate licensing board from the list below:

Board of Medical Examiners (Physicians) 1-800-201-9353

Board of Professional Nurse Examiners (Registered Nurses) (512) 835-8686

State Board of Examiners of Psychologists (512) 835-2036

Texas State Board of Pharmacy (512) 832-0661

Texas State Board of Examiners of Professional Counselors (Professional Counselors, Marriage and Family Therapists) 1-800-942-5540

Texas State Board of Social Work Examiners 1-800-232-3162

Texas Commission on Alcohol and Drug Abuse (Chemical Dependency Counselors) (512) 867-8110